Terms and Conditions
Simplified Terms and Conditions for 777 WORLD REMOVALS
At 777 WORLD REMOVALS, we aim to make your moving experience as straightforward as possible. Below is a clear and simple explanation of our terms and conditions to help you understand how we work and what to expect when engaging our services.
Key Definitions
Amount: The fee you pay for our services.
Pick-Up Address/Delivery Address: Locations where your goods are collected and delivered.
Goods: Items we move for you, including furniture and personal effects.
Services: Everything we provide, including moving, packing, storage, and transport.
You: The customer who books and uses our services.
What You Can Expect from Us
Comprehensive Services: We handle everything, including packing, transport, storage, and unpacking.
Experienced Team: Skilled professionals ensure your belongings are treated with care.
Transparent Pricing: No hidden fees. We provide detailed quotes upfront based on the information you supply.
Payment and Pricing
Hourly Rates: Most jobs are charged hourly, with a two-hour minimum. A 30-minute travel fee may apply.
Deposits: Required when booking and non-refundable if cancelled within five days of the move.
Fixed Pricing: Available in some cases; we’ll let you know if this applies to your move.
Variations to the Quoted Amount
Your final amount may vary if:
Extra services are required (e.g., dismantling furniture or navigating difficult access).
Parking fees, tolls, or additional trips are needed.
You understate the quantity of items or difficulties at the pick-up or delivery address.
Packing and Insurance
Packing Services: We offer expert packing and unpacking, but items packed by you are moved at your risk.
Insurance: Covers fire, flood, collision, and overturning during transit. Additional insurance is your responsibility.
Damage and Liability
Damage Claims: Must be reported before the job is completed or within 24 hours.
Our Guarantee: We may repair, replace, or compensate for damaged items, up to $500 per item.
Exclusions: We are not liable for pre-existing damage, unavoidable conditions, or items not packed by us.
Your Responsibilities
To ensure a smooth move, you need to:
Provide accurate details about the goods and access conditions.
Be present during loading and unloading.
Arrange parking and permits if required.
Final Agreement
These terms and conditions form the entire agreement between you and 777 WORLD REMOVALS, ensuring clarity and transparency. Contact us at info@777worldremovals.com.au for any questions or to report issues.
For a stress-free move with clear terms, choose 777 WORLD REMOVALS—we’re here to make your relocation seamless and worry-free!